Contact Southwestern Advantage Customer Service
Southwestern Advantage Phone Numbers and Emails
Toll-Free Number:
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(888) 551-5901
Customer Service:
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(615) 391-2500Southwestern
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(888) 602-7867
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(615) 391-2801
Southwestern Advantage Emails:
Contact Information
Southwestern Advantage Website:
Southwestern Advantage Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00AM-5:00PM (CST)
Summary of Southwestern Advantage Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Southwestern Advantage?
Activation/ Cancellation Question:
- “Cancel membership”
- “Want to cancel my subscription”
- “To cancel a service I never use”
Payments and Charges Question:
- “Why am I getting charged twice one from Southwestern and the other Swadvantage Co”
- “Payment”
- “Payment issue”
Refund Question:
- “Need refunded”
- “Refund”
- “Refund wanted”
Request for Information Question:
- “Need to talk to an agent”
- “I need to know why teenadvantage.com isn't working”
- “Concern with books”
Return/ Replace Question:
- “Need to change dates of payments please”
- “I need to return books”
- “Need pay for books representve does not return call”
Account Question:
- “Keep getting money taken out of my account”
- “I got 2 books and don't know the account number etc”
- “Need to sign up for online”
Cards Question:
- “Change card info”
- “Charging money to my credit card”
- “I believe we may have to update credit card info”
Shipping and Delivery Question:
- “Books have not been delivered”
- “Books haven't been delivered”
- “Lost shipment”
Website/ Application Question:
- “Still having trouble with the website”
- “Website”
- “App”
Product/ Service Question:
- “Insurance cards”
- “Membership”
Staff Question:
- “Man banging and yelling at door”
Other Question:
- “Do you pay out for my child to go too a community college”
- “Money”
- “They took money i did not have”
About
Southwestern Advantage early learning, homework help, and college prep resources help millions of kids get better grades, save time, and feel excited about school. These products are marketed by college students building their own businesses and gaining the tools they need for success in life. The company is based in Nashville, Tennessee. Southwestern Advantage by Rev. J.R. Graves in 1855. It sells educational books, software, and website subscriptions with the help of direct selling methods traveling from door to door. Southwestern Advantage involves college and university students. It recruits and trains them. All students who are participating in the program are independent contractors; they are not employees of the company. At the end of the season, they directly sell the products of the company to families. Students sell products at retail for delivery. In general, the company recruits between 2,500 and 3,000 students.
Southwestern Advantage is ranked 286 out of 1589 in Education category
USA
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