Southwestern Advantage Phone Numbers and Emails

Toll-Free Number:

  • (888) 551-5901
Send Message

Customer Service:

  • (615) 391-2500
    Southwestern
  • (888) 602-7867
  • (615) 391-2801

Southwestern Advantage Emails:

Customer Service
Southwestern
Legal
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How to Contact Southwestern Advantage Customer Service?

Most Popular Number:

(888) 551-5901
Total calls: 196 Issues resolved: 18 Last call: Nov 3, 2023

What Is the Southwestern Advantage Phone Number?

Southwestern Advantage provides diverse communication options to contact its customer service team. First, customers can utilize the toll-free Southwestern phone number at 1-888-551-5901 for general inquiries or contact the team at 1-615-391-2500. The Southwestern Advantage customer service team can also be reached at 1-888-602-7867. The company operates throughout the weekdays from 8 AM to 5 PM CST. If you prefer written communication, you can email at customercontact@southwestern.com. Opt for any method to seek support, make inquiries, or address concerns related to Southwestern Book company.

How Do I Contact Southwestern Advantage Customer Service via the App?

Customers can contact Southwestern Advantage customer service through their apps – Advantage4Kids and Adv4Teens, crafted for kids and teenagers. You can begin by downloading the Southwestern Advantage app corresponding to your age group and accessing customized learning experiences. These specialized apps assure age-appropriate content and a user-friendly interface. For any queries or concerns related to the app, dedicated customer service channels are in place for Advantage4Kids and Adv4Teens.

What Is the Southwestern Advantage Address?

The corporate office address for Southwestern Advantage is 2451 Atrium Way, Nashville, Tennessee 37214, United States. This Southwestern Advantage address is the central hub for customers to contact regarding their experiences, inquiries, or issues. Utilizing this corporate address ensures that customer correspondences are directed to the appropriate departments within the organization, facilitating a responsive and tailored approach to addressing any concerns or questions they may have. It also serves as the company's heart, overseeing its operations.

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Contact Information

Southwestern Advantage Website:

Southwestern Advantage Help Center:

Corporate Office Address:

Southwestern Advantage
2451 Atrium Way
Nashville, Tennessee 37214
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00AM-5:00PM (CST)

More contact details

Southwestern Advantage Rating Based on 31 Reviews

Rating details

1.4
more details
Customer service
Value for money
Billing Practices
Website

Rating stats

Rating trend

Summary of Southwestern Advantage Customer Service Calls

243 TOTAL
CALLS
03:01 AVG CALL
DURATION
28% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Southwestern Advantage?

Activation/ Cancellation Question:

  • “Cancel membership”
  • “Want to cancel my subscription”
  • “To cancel a service I never use”

Payments and Charges Question:

  • “Why am I getting charged twice one from Southwestern and the other Swadvantage Co”
  • “Payment”
  • “Payment issue”

Refund Question:

  • “Need refunded”
  • “Refund”
  • “Refund wanted”

Request for Information Question:

  • “Need to talk to an agent”
  • “I need to know why teenadvantage.com isn't working”
  • “Concern with books”

Return/ Replace Question:

  • “Need to change dates of payments please”
  • “I need to return books”
  • “Need pay for books representve does not return call”

Account Question:

  • “Keep getting money taken out of my account”
  • “I got 2 books and don't know the account number etc”
  • “Need to sign up for online”

Cards Question:

  • “Change card info”
  • “Charging money to my credit card”
  • “I believe we may have to update credit card info”

Shipping and Delivery Question:

  • “Books have not been delivered”
  • “Books haven't been delivered”
  • “Lost shipment”

Website/ Application Question:

  • “Still having trouble with the website”
  • “Website”
  • “App”

Product/ Service Question:

  • “Insurance cards”
  • “Membership”

Staff Question:

  • “Man banging and yelling at door”

Other Question:

  • “Do you pay out for my child to go too a community college”
  • “Money”
  • “They took money i did not have”

About

Summary

Southwestern Advantage early learning, homework help, and college prep resources help millions of kids get better grades, save time, and feel excited about school. These products are marketed by college students building their own businesses and gaining the tools they need for success in life. The company is based in Nashville, Tennessee. Southwestern Advantage by Rev. J.R. Graves in 1855. It sells educational books, software, and website subscriptions with the help of direct selling methods traveling from door to door. Southwestern Advantage involves college and university students. It recruits and trains them. All students who are participating in the program are independent contractors; they are not employees of the company. At the end of the season, they directly sell the products of the company to families. Students sell products at retail for delivery. In general, the company recruits between 2,500 and 3,000 students.

Southwestern Advantage reviews and complaints

Southwestern Advantage is ranked 286 out of 1589 in Education category

Area Served

USA

Payment Methods

MasterCard

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